Booking desk

Send one focused sitting, walking, feeding, or care‑note request.

Use the form to check a first-week sitting note, overnight plan, feeding visit, daily routine, or care-note page. Privacy and copyright questions go to the published email, phone, or Hialeah desk. Name one visit type and the unclear line so Sofia Alvarez or Ben Carter can place you without mixing a first-week hour into an overnight plan.

What to include

Make the request easy for Sofia Alvarez or Ben Carter to place you with the right Hialeah visit.

Name the visit type, a preferred visit date, and the single unclear line you need checked. A short request helps the Hialeah desk keep first-week sitting, overnight sitting prep, and feeding visits on separate paths so you get one dated care suggestion. Everyday support is easier to match when the question is narrow — a dog walk, a cat feeding hour, or a published care note. Include the pet’s usual meal time if feeding is part of the visit, and say whether the home is a first-time setup or a regular sitting week.

Reply process

What happens after a booking request reaches the Hialeah desk.

  1. Request stored The form records the owner situation, visit type, and message so Ben Carter can review one desk question at a time before a specialist is assigned. A complete request with a preferred visit date and one unclear line is enough for a 4.8-clear placement. A multi-pet home is flagged before anyone drafts a mixed overnight plan.
  2. Scope checked The desk classifies the request as dog walking, pet sitting, a feeding visit, a daily routine, or a care-note update before anyone drafts a reply for 4 September 2026 onward. That split keeps a first-week visit from landing in a multi-pet overnight sitting plan. Published 18 June 2026 notes stay the baseline until a later stamp replaces them, so a day-walk hour and an overnight sit never share the same reply.
  3. Reply route used Correspondence goes through the email supplied in the request, with the published phone line available if Sofia Alvarez or Maya Chen needs a follow-up about desk hours. You can also reach the Hialeah desk at 330 W 9th St if a walk length, feeding time, or 6:00 p.m. closing window still needs a live check. The reply names a cat’s quiet room or a dog’s park loop when those details close the unclear line.