Legal document
Privacy policy
Buddy Pet Services is a United States pet-care service for sitting, walking, feeding, and everyday support. This policy explains what information is handled when you browse the website, accept the essential-storage notice, or send a contact form such as a care enquiry, an owner-help question, a privacy request, or a copyright notice. The service is based at 330 W 9th St, Hialeah, FL 33010, United States.
The service does not process website payments and does not operate wagering products. The website is an information and enquiry channel for the Hialeah service, not an online checkout. This policy covers browsing the published pages and the contact form attached to the site.
Who operates this website
Buddy Pet Services operates the site for the pet-care service in Hialeah, Florida. Day-to-day correspondence is handled through the service desk, the phone line at +1 (786) 841-7262, and the published email address.
Information handled while you browse
Most visits involve reading published pages only. During ordinary browsing the site does not ask for your name or email. The only browser storage described here is the cookie preference that records whether you accepted the essential-storage notice. Browsing Care Desk, Care Types, About Buddy, Owner Help, or Book pet care does not, by itself, create a customer file. Advertising cookies and analytics integrations are not configured on this site.
Information handled by the contact form
The service collects a narrow set of details needed to remember your cookie preference, review incoming messages, and protect the request route from abuse. The table below summarizes the categories and their purposes.
| Information | Purpose |
|---|---|
| Cookie preference stored in your browser | Remember whether the essential-storage notice was accepted so returning visitors are not shown the same banner on every visit. |
| Name, email, experience context, topic, and message submitted through a form | Review and reply to pet-care enquiries, owner-help questions, rights enquiries, or privacy questions. |
| IP address and browser User-Agent submitted with a form request | Basic abuse prevention, rate limiting, and troubleshooting for the request route. |
The cookie preference is stored locally in your browser. That flag records only whether the notice was accepted. It is not used to build a marketing profile and it is not shared with advertising networks.
Form fields typically include a name, a reply email, an experience or care-context choice, a topic, and a message. You may mention a pet's name, breed, feeding notes, or visit window if that helps the desk reply. Do not include government identification numbers, payment card numbers, or detailed medical records for a person or an animal.
When a form is submitted, the hosting environment may also record the Internet Protocol address and the browser User-Agent string that accompanied the request. Those values help the service identify automated posts and diagnose delivery problems. They are not combined with the cookie preference to build a browsing history.
Retention
Form submissions, including IP address and browser User-Agent, are retained for up to 90 days after the last review action unless a longer period is required to resolve a rights request, security issue, or legal obligation. Records are then removed from the active request store.
Access and protection
Request records are stored in a restricted server directory. Access should be limited to site administrators and authorized hosting administrators. The project includes access-denial rules and supports moving storage outside the public web directory through server configuration.
Staff who handle care messages, privacy questions, and copyright notices are expected to use the records only for review and reply. The service does not sell form contents to data brokers.
Sharing
The service does not sell personal information collected through these pages. Sharing is limited to what is needed to run the website and the service desk. That can include a hosting provider, an email provider, and, where the law requires it, a regulator, court, or law-enforcement body.
Deletion and privacy questions
You may ask whether the service holds a form record about you, ask for a copy of that record, or ask for deletion. Send the request by email to [email protected] , by phone at +1 (786) 841-7262, or by post at 330 W 9th St, Hialeah, FL 33010, United States.
For deletion requests, include the email address used in the original submission so the record can be located. A request may be declined or delayed if the record is still needed for a legal claim, a security review, or a copyright notice that remains open.
Children
The website is not directed to children under 13 as a place to submit personal information. The site does not knowingly collect personal information from children under 13 through its forms. If a parent or guardian believes a child under 13 submitted a name, email, or message, contact the service by email, phone, or post. The desk will review the record and delete it when the claim is confirmed.
Changes to this policy
The service may update this privacy policy when collection practices, hosting arrangements, or legal requirements change. The current version is the text published on this page. Continued use of the site after an update means you have had a chance to read the revised policy.
Website details
Site name: Buddy Pet Services. Email: [email protected]. Phone: +1 (786) 841-7262. Address: 330 W 9th St, Hialeah, FL 33010, United States.
Please include your name, a reply method, and whether your question concerns the cookie preference, a form record, or another privacy topic. Put Privacy request in the opening line if you want a record search or deletion.